Port of Hastings Outfitters

FAQs

FAQs

What do I need to bring with me in order to rent an electric bike?

You will need a driver’s license or some other proof of identification. Payment can be made by credit card at the time of reservation. You can bring your own helmet or one will be provided with your rental.

Is there an age restriction on bike rentals?

Yes. Insurance restricts riders to 16 years of age or older.

Do I need to wear a bike helmet?

Bike helmets are included in your bike rental and are required to be worn at all times while operating your rental bike.

What is your policy if we have bad weather?

If we have bad weather which effects your reservation you can reschedule or cancel.

What is your cancelation policy?

Reservation cancelations must be made 24 hours in advance.

Are there any weight restrictions?

Maximum weight is 275 pounds for RAD and 300 for Excel Power Bikes.

What happens if there is an issue with the bike while out riding?

Please call the shop and we will send someone out assist.

Will I need to sign a waiver?

Yes, there is a user agreement that you will need to sign at the time of rental.

Are the bikes easy to use? How safe are they?

The bikes are as safe as the rider. They can travel up to 20 mph but do not have to go that fast to enjoy. Prior to embarking on your electric bike, we will provide a safety briefing and make sure you understand how to use your electric bike.

Parking Information

Free parking at the POHO garage 420 6th Street E. Hastings off of Bailey Street. Follow the signs to park behind the house on the grass off of the alley.
Please DO NOT park on street.

Port of Hastings Outfitters

E-Bike Rentals By Appointment
420 6th Street East
Hastings, MN

651-219-0422