What do I need to bring with me in order to rent an electric bike?
You will need a driver’s license or some other proof of identification. Payment can be made by credit card at the time of reservation.
Is there an age restriction on bike rentals?
Yes. We require that you are 16 or older to rent and operate our electric bikes.
Do I need to wear a bike helmet?
Bike helmets are included in your bike rental and are required to be worn at all times while operating your rental bike.
What is your policy if we have bad weather?
If we have bad weather which effects your reservation you can reschedule or cancel.
What is your cancellation policy?
Reservation cancelations must be made 24 hours in advance. Please note that for groups of six or more, cancelations must be a week in advance.
Are there any weight restrictions?
Maximum weight for the RadCity StepThru is 275 pounds.
What happens if there is an issue with the bike while out riding?
Please call the shop and we will send someone out to swap out the problem bike.
Will I need to sign a waiver?
Yes, there is a user agreement that you will need to sign at the time of rental.
Are the bikes easy to use? How safe are they?
Prior to embarking on your electric bike, we will provide a safety briefing and make sure you understand how to use your electric bike.
There is free parking at our pick up location on 6th Street E.
Port of Hastings Outfitters
E-Bike Rentals By Appointment
420 6th Street East